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Jaybee SmartButler

JAYBEE was established in 1989 and has become a leader in providing computerized solutions to the hotel and leisure industry.


Having begun its life by developing back-office and banqueting systems for hotels, JAYBEE’s flagship product today is SmartButler®, the Guest Service Centre application.

Jaybee sales team started a campaign to sell one of their new products when the people they approached started making remarks about the age and condition of the website. 


The new website has pushed them back into the competition. 


Manage, monitor, handle, escalate, follow up, report and analyze all guests related tasks in real time. 

This is a conceptual breakthrough in the management and monitoring of guest service.

Enables service providers to improve guest service, to work smarter and more efficiently. Also provides management with tools and statistics to measure the quality of service delivered

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